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Job Details
Customer Service Administrator
Outdoor Lighting Perspectives
Location: Orlando, FL
Full-Time | Monday – Friday, 8:30 AM – 5:00 PM
Illuminate Your Career with Outdoor Lighting Perspectives
Are you organized, personable, and passionate about providing exceptional customer service? Join the nation’s leading outdoor lighting franchise, Outdoor Lighting Perspectives, as a Customer Support Administrator at our Orlando office. In this role, you’ll be the first point of contact for our customers and a vital part of our daily operations, working in a professional, friendly environment that values initiative and teamwork.
Whether you have experience as an Office Coordinator, Administrative Assistant, or Customer Service Representative, we’d love to hear from you!
Key Responsibilities:
- Serve as the initial point of contact for sales and service inquiries via phone and email.
- Qualify and organize leads, assisting with the sales and service process.
- Provide administrative support across lead generation, invoicing, mailings, and database management.
- Maintain CRM records, spreadsheets, and reporting systems.
- Schedule appointments, coordinate service and installation teams, and manage calendars.
- Assist with inventory and supply ordering.
- Support customer loyalty programs and routine mailings.
- Maintain a clean and professional office environment.
Qualifications:
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and Google Suite.
- Experience with CRM software is a plus.
- Detail-oriented and systematic approach to work.
- Ability to problem-solve and work independently.
- High school diploma or GED required (Associate’s degree preferred).
- Prior administrative or customer support experience is a plus—we’ll train the right candidate!
Benefits:
- Competitive hourly pay: $18 – $22
- Structured bonus opportunities
- Health insurance
- Retirement Plan with company matching
- Paid time off
- Friendly, team-oriented work environment
- Opportunities for growth within a leading franchise brand
Why Outdoor Lighting Perspectives?
We are a fast-growing company passionate about transforming outdoor spaces and delivering unmatched customer service. If you’re detail-driven, enthusiastic, and ready to be part of a supportive and professional team, we encourage you to apply today!
Apply Now and Light Up Your Career!
Job Type: Full-time
Pay: $18.00 – $22.00 per hour
Expected hours: 35 – 45 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Contact Info
- Outdoor Lighting Perspectives
-
6325 All American Blvd
Orlando, FL, 32810 -
(407) 794-9909 -
travis.hogue@outdoorlights.com
