Location: Orlando, FL
Full-Time | Monday – Friday, 8:30 AM – 5:00 PM

Illuminate Your Career with Outdoor Lighting Perspectives

Are you organized, personable, and passionate about providing exceptional customer service? Join the nation’s leading outdoor lighting franchise, Outdoor Lighting Perspectives, as a Customer Support Administrator at our Orlando office. In this role, you’ll be the first point of contact for our customers and a vital part of our daily operations, working in a professional, friendly environment that values initiative and teamwork.

Whether you have experience as an Office Coordinator, Administrative Assistant, or Customer Service Representative, we’d love to hear from you!

Key Responsibilities:

• Serve as the initial point of contact for sales and service inquiries via phone and email.
• Qualify and organize leads, assisting with the sales and service process.
• Provide administrative support across lead generation, invoicing, mailings, and database management.
• Maintain CRM records, spreadsheets, and reporting systems.
• Schedule appointments, coordinate service and installation teams, and manage calendars.
• Assist with inventory and supply ordering.
• Support customer loyalty programs and routine mailings.
• Maintain a clean and professional office environment.

Qualifications:

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and Google Suite.
• Experience with CRM software is a plus.
• Detail-oriented and systematic approach to work.
• Ability to problem-solve and work independently.
• High school diploma or GED required (Associate’s degree preferred).
• Prior administrative or customer support experience is a plus—we’ll train the right candidate!

Benefits:

• Competitive hourly pay: $18 – $22
• Structured bonus opportunities
• Health insurance
• Retirement Plan with company matching
• Paid time off
• Friendly, team-oriented work environment
• Opportunities for growth within a leading franchise brand

Why Outdoor Lighting Perspectives?

We are a fast-growing company passionate about transforming outdoor spaces and delivering unmatched customer service. If you’re detail-driven, enthusiastic, and ready to be part of a supportive and professional team, we encourage you to apply today!

Apply Now and Light Up Your Career!