Job Description (below gives you a basic understanding of the position, it is not meant to be all inclusive)
Purpose:
To provide warranty and service support to clients. Handle any warranty and service requests to satisfy the builder’s requirement for warranty, service or customer satisfaction. All efforts should be consistent with our tradition of quality craftsmanship and good values.
Assist with Loading and Unload trucks as needed
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required.
Education, Experience, and Skills
* High school diploma or GED
* minimum of 2 years’ experience with cabinet installation and repair. Including Crown Molding, Custom Cutouts, Drawer Glides, Edge-banding and other wood working requirements.
* Ability to build effective business relationships and work effectively with all levels of employees and customer’s both within the organization and the public. (Have a good attitude)
* Excellent reasoning ability and decision-making skills.
* Excellent communication skills.
* The ability to act as a team player. Self-motivated
Language Skills:
Ability to read and interpret common business documents including blueprints, cabinet plans and diagrams and installation instructions. Ability to listen and communicate effectively with customers/clients in an effort to respond to common inquiries or complaints from customers/clients.
Must have an active email account. Must have a cell phone.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole
numbers, common fractions, and decimals. Ability to compute rate, measurements and percentage and to interpret graphs and diagrams
Reasoning Ability:
Ability to define problems, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form. Attention to detail. Ability to problem solve. Ability to follow installation guidelines
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to sit, stand and walk; talk and hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to lift and move a minimum of 75 pounds.
WORKING CONDITIONS:
Typical office and construction site environment. The noise level is moderate to high. Significant travel around town is required. Work shifts may vary from standard business hours. Occasional weekend work and extended evening hours are rare. Ability to work in a fast-paced environment while maintaining expectations
Responsibilities
- Install and service/repair cabinetry which includes cabinets, moldings, trim, hardware, etc
- Follow established safety/OSHA rules to maintain a safe and clean workplace
- Ability to understand and install cabinetry per layout
- Reliable transportation
- Work with deadlines to complete the scheduled task
- Must have all tools to complete the job as required (cordless tools a plus)
- Ability to work with and around other trades while completing work
- Perform service or warranty repairs, adjustments, or replacements as needed to satisfy customer requirements.
- Develop extensive product knowledge.
- Determine through inspection if necessary the extent of a warranty or service issue as requested by customer service.
- Perform installations as necessary
Other duties as assigned
To Apply: Contact Paul at [email protected]